






CW-W2408S Square Bowl Video Smart Pet Feeder
CW-W2408S 6.5L Smart Video Pet Feeder with 1MP HD Camera, Two-Way Voice Intercom and APP Remote Feeding. Schedule 1-10 meals daily, 1-10 portions each (10g±2g per portion). Sealed food outlet keeps kibble fresh; stainless steel square bowl with elevated feet for hygienic comfortable feeding. 6-hour battery backup during power outage. For cats and small dogs, dry kibble 3-18mm. OEM/ODM available, MOQ from 100 units.



















1. Product Overview
2. Who Is This Product For?
- Working Pet Owners: Busy professionals who work long hours or commute and need to ensure their pets are fed on time with portion control.
- Frequent Travelers: Frequent travelers, business trippers, and weekend getaways who want to watch and feed pets remotely while away from home.
- Cat & Small Dog Owners: Households with cats or small-to-medium dogs (under 25 kg) that require scheduled dry-food feeding with accurate portioning.
- Pet Care Service Providers: Pet sitters, dog daycares, boarding kennels, and foster homes managing multiple pets and feeding schedules across locations.
- Smart Home Enthusiasts: Tech-savvy consumers who already own smart home devices and want an IoT feeder that integrates into their connected lifestyle.
- Health-Conscious Pet Owners: Pet owners needing to manage weight, dietary restrictions, or medication schedules through precise timed and portioned meals.
- B2B Resellers & Distributors: Online retailers, Amazon sellers, pet store chains, and distributors seeking a high-margin video-feeder SKU with strong differentiation.
3. Key Selling Points
3.1 HD Video Monitoring & Two-Way Audio
- 1-megapixel HD camera with live video streaming directly to the smartphone APP.
- Two-way voice intercom allows owners to talk to and calm their pets in real time.
- 15-second custom voice recording plays automatically at each scheduled mealtime, reducing pet anxiety.
- Camera angle is optimized to capture the food bowl, so owners can visually confirm that food has been dispensed.
3.2 Remote & Scheduled Feeding
- Remote manual feeding from anywhere in the world — unlimited distance, only a network connection required.
- Up to 10 scheduled meals per day, with 1–10 portions per meal (each portion = 10 g ± 2 g).
- Precise portion control supports weight management and regulated feeding routines.
- Feeding plans are configurable entirely through the APP, with no need to physically touch the device.
3.3 Large Capacity & Hygienic Design
- 6.5L hopper holds enough dry kibble for approximately 15–20 days for a single cat, or 7–10 days for a small dog — fewer refills.
- Sealed food outlet with silicone gasket keeps kibble fresh, dry, and free from moisture, pests, and oxidation.
- Square stainless-steel bowl is removable, dishwasher-safe, and resistant to bacteria buildup — safer than plastic bowls.
- Elevated feet raise the bowl to a comfortable eating height, reducing neck strain and promoting better digestion.
- Fine matte ABS surface is scratch-resistant, fingerprint-resistant, and easy to wipe clean.
3.4 Dual Power Supply for Uninterrupted Feeding
- Primary power via USB-C cable (5V/2A) with a 1.5 m anti-bite braided nylon cable included.
- Backup battery compartment accepts 3 × D-size (LR20) alkaline batteries, providing approximately 6 hours of emergency power.
- During battery backup mode, pre-programmed feeding schedules continue to execute automatically — pets are never missed a meal during a power outage.
- Low-battery and power-loss notifications are pushed to the APP.
3.5 Smart APP Ecosystem
- Powered by the Xindong Smart Home APP (芯动智家APP), available on both iOS and Android.
- Multi-user sharing: multiple family members can access and control the same feeder.
- Real-time notifications for feeding completion, low food level, power status, and device offline alerts.
- Feeding history log tracks every dispensed meal for accountability and dietary monitoring.
4. Use Case Scenarios
4.1 Daily Routine Feeding
4.2 Remote Monitoring While Traveling
4.3 Weight Management & Diet Control
4.4 Multi-Pet Household Management
4.5 Pet Boarding & Professional Care Facilities
5. Who Should NOT Buy — Limitations & Unsuitable Scenarios
- Wet or Raw Food Diets: The feeder is designed for dry kibble only (3–18 mm diameter). It cannot dispense wet food, raw food, freeze-dried treats, or homemade diets.
- Large or Giant Breed Dogs: The 6.5L capacity and bowl size are suited for cats and small-to-medium dogs (typically under 25 kg). Large breed dogs with high daily food intake may require more frequent refills or a larger-capacity feeder.
- No-WiFi Environments: Smart features (remote feeding, video, two-way audio) require a stable 2.4 GHz Wi-Fi connection. In locations with no internet or extremely unstable Wi-Fi, only the basic scheduled feeding function will work.
- Prolonged Power Outages: During battery backup mode, the APP, camera, and remote feeding are disabled. Only pre-programmed scheduled meals will dispense. This is not a full-featured offline solution.
- Oversized or Irregular Kibble: Kibble larger than 18 mm in diameter may jam the dispensing mechanism. Very small, powdery, or irregularly shaped treats may also cause inconsistent portioning.
- Outdoor or Wet Environments: The device is intended for indoor household use only. It is not weatherproof and should not be used outdoors, in garages, or in humid environments like bathrooms.
- Households Needing Combined Food + Water: This is a single-bowl feeder. It does not include a built-in water fountain or moisture source. Pets requiring simultaneous food and water dispensing will need a separate water solution.
6. How Different Pet Owner Groups Should Choose
Pet Owner Profile | Recommended Configuration | Why It Fits |
Single-cat household, owner works 9–5 | CW-W2408S Single Bowl, 2–3 meals/day, 2–3 portions/meal | 6.5L hopper lasts ~2 weeks; camera lets owner check on cat during work hours; voice recording comforts anxious cats. |
Two-cat household, different diets | CW-W2408S Single Bowl + staggered schedule, or 2 units for separate rooms | Staggered times reduce food guarding; camera monitors which cat eats; sealed hopper keeps food fresh for both. |
Small dog (under 15 kg), owner travels frequently | CW-W2408S Single Bowl, 3–4 meals/day, 3–5 portions/meal; install backup batteries | Remote feeding + live video gives peace of mind while traveling; 6.5L covers 7–10 days; battery backup prevents missed meals. |
Medium dog (15–25 kg), weight management plan | CW-W2408S Single Bowl, 3 meals/day, vet-prescribed portions; use feeding history log | Precise 10 g portions support vet diet plans; feeding log tracks actual intake; portion control prevents overeating. |
Pet sitter / boarding facility (5–20 pets) | Multiple CW-W2408S units, one per pet or room; centralized APP management | Standardizes feeding across all pets; reduces manual labor; camera allows remote check-ins; multi-user sharing for staff. |
Tech enthusiast / smart home owner | CW-W2408S with Xindong Smart Home APP; explore automation routines | Integrates into existing smart home ecosystem; multi-user sharing; real-time notifications; IoT data logging. |
First-time automatic feeder buyer | CW-W2408S Single Bowl, start with 2 meals/day, gradually increase | Easy APP setup; intuitive interface; 15-second voice recording helps pets adapt; customer support for onboarding. |
7. Comparison with Alternative Solutions
Feature | CW-W2408S Video Feeder | Basic Non-Smart Feeder (Button Only) | WiFi Feeder Without Camera | Gravity Feeder (Non-Electric) |
Camera & Live Video | Yes (1 MP HD) | No | No | No |
Two-Way Audio | Yes | No | No | No |
Voice Recording | Yes (15 sec) | No | Some models | No |
APP Remote Feeding | Yes | No | Yes | No |
Scheduled Meals | 1–10/day, 1–10 portions | Fixed intervals only | 1–10/day | Continuous free-feed |
Portion Accuracy | 10 g ± 2 g per portion | Fixed 20/40/60/80 g | 10 g ± 2 g per portion | No portion control |
Capacity | 6.5 L | 5 L (typical) | 5–6 L (typical) | Varies (1.5–5 L) |
Power Backup | 3 × D batteries (~6 hrs) | 3 × D batteries (~6 hrs) | 3 × D batteries (~6 hrs) | N/A (gravity) |
Food Freshness | Sealed outlet + gasket | Sealed outlet | Sealed outlet | Open hopper (stale fast) |
Bowl Material | Stainless steel (square) | Plastic or stainless | Plastic or stainless | Plastic |
Price Tier (B2B) | Mid-High | Low | Mid | Very Low |
Best For | Remote monitoring + precise feeding | Budget basic automation | App control without video | Free-feeding, no power needed |
8. Solutions for Small Teams & Startups
8.1 Entry-Level: Standard Model (MOQ 100 Units)
- Start with the standard CW-W2408S in White finish at the 100-unit MOQ.
- Low upfront capital requirement — ideal for market testing and first-time orders.
- Neutral packaging allows for private-label stickers or custom sleeve wraps without OEM commitment.
- Fast turnaround — standard models are typically ready to ship within 15–25 working days.
- Suitable for Amazon FBA sellers testing a new SKU, independent pet boutiques, or regional distributors.
8.2 Growth Stage: OEM Customization (MOQ 500 Units)
- Once initial sales validate demand, upgrade to OEM at 500 units for custom branding.
- Custom logo printing on the device, custom packaging design, and branded APP launch page.
- Choose between White or Transparent Gray to match brand identity.
- OEM lead time: typically 30–40 working days after artwork confirmation.
- Builds brand equity and reduces price competition from generic listings.
8.3 Established Brand: ODM Full Customization (MOQ 2,000 Units)
- For brands with proven volume, ODM at 2,000 units enables full product customization.
- Custom mold design, unique colorways, modified hopper capacity, APP white-labeling, and firmware customization.
- ODM lead time: typically 60–90 working days including mold development and certification.
- Maximum differentiation and margin protection — competitors cannot easily copy a custom-molded product.
8.4 Small Team Operational Tips
- Order in carton quantities (8 units per carton) to optimize shipping and reduce packaging waste.
- A single 20-foot container holds 200 cartons (1,600 units) — suitable for established small teams scaling up.
- For initial orders below container load, use LCL (Less than Container Load) shipping to minimize freight costs.
- Leverage the APP multi-user feature to let your support team access customer devices for troubleshooting (with customer consent).
- Use the feeding history log as a value-added feature in your marketing — pet owners love data-driven care.
9. Lead Time & Order Quantity Boundaries
Order Type | Minimum Order Quantity | Estimated Lead Time | Customization Scope |
Standard Model (Stock) | 100 units | 15–25 working days | Standard colors (White / Transparent Gray), standard packaging |
OEM (Custom Branding) | 500 units | 30–40 working days | Logo printing, custom packaging, brand color selection, APP splash screen |
ODM (Full Customization) | 2,000 units | 60–90 working days | Custom mold, unique design, firmware modification, APP white-label, full packaging design |
- Lead times are estimated from the date of deposit receipt and artwork/design confirmation (for OEM/ODM).
- Peak season (September–December) may extend lead times by 5–10 working days due to production and logistics congestion.
- Orders below the standard MOQ of 100 units are not accepted — this protects production efficiency and pricing integrity.
- Mixed-color orders are accepted within the same MOQ (e.g., 50 White + 50 Transparent Gray for a 100-unit standard order).
- Sample orders (1–5 units) are available for evaluation purposes at a sample price, separate from bulk MOQ pricing.
- All prices are EXW (Ex Works) unless otherwise specified. Freight, insurance, and destination duties are the buyer's responsibility.
10. Minimum Order Quantity (MOQ) by Category
Category | MOQ (Units) | Description | Typical Buyer Profile |
Standard Model | 100 | Off-the-shelf product in standard colors with standard packaging. No customization. Fastest delivery. | First-time buyers, Amazon sellers, small retailers, market testers |
OEM (Original Equipment Manufacturer) | 500 | Custom logo, branding, packaging, and color selection based on the existing product design. No mold changes. | Growing brands, established retailers, regional distributors |
ODM (Original Design Manufacturer) | 2,000 | Fully customized product including mold design, unique appearance, firmware, APP white-label, and complete packaging design. | Large brands, chain stores, exclusive distributors, private label programs |
11. Container Loading Quantities
Container Type | Cartons per Container | Units per Container | Carton Dimensions | Total Gross Weight (approx.) |
20-foot Standard (20GP) | 200 cartons | 1,600 units | 440 × 440 × 730 mm | 3,200 kg (16 kg/carton) |
40-foot Standard (40GP) | 405 cartons | 3,240 units | 440 × 440 × 730 mm | 6,480 kg (16 kg/carton) |
40-foot High Cube (40HQ) | 486 cartons | 3,888 units | 440 × 440 × 730 mm | 7,776 kg (16 kg/carton) |
- Each export carton contains 8 units of the CW-W2408S feeder.
- Carton gross weight: approximately 16 kg (single-bowl configuration).
- Loading quantities are theoretical maximums; actual loading may vary based on palletization, mixed-SKU orders, and carrier-specific restrictions.
- For LCL (Less than Container Load) shipments, order in multiples of 8 units (one carton) for optimal handling.
- Mixed-container loading with other SKUs from the same product line is possible — contact sales for optimized loading plans.
12. Technical Specifications
Parameter | Specification |
Model | CW-W2408S (Square Bowl, Video Model) |
Product Type | Automatic Smart Pet Feeder with Camera |
Colors Available | White / Transparent Gray |
Hopper Capacity | 6.5 L |
Material | ABS (fine matte surface finish) |
Bowl Type | Square stainless-steel bowl (removable, dishwasher-safe) |
Compatible Food | Dry kibble only, recommended diameter 3–18 mm |
Camera Resolution | 1 MP (720p HD) |
Video Streaming | Live video via APP |
Two-Way Audio | Yes (built-in microphone + speaker) |
Voice Recording | Yes, up to 15 seconds custom message |
Control APP | Xindong Smart Home APP (芯动智家APP), iOS & Android |
Remote Feeding | Yes, unlimited distance with network connection |
Scheduled Feeding | 1–10 meals per day, 1–10 portions per meal |
Portion Size | 10 g ± 2 g per portion |
Primary Power | USB-C, 5V / 2A (1.5 m anti-bite braided cable included; adapter NOT included) |
Backup Power | 3 × D-size (LR20) alkaline batteries, approximately 6 hours emergency operation |
Battery Mode Function | Scheduled feeding only (APP, camera, and remote feeding disabled) |
Food Outlet | Sealed design with silicone gasket for freshness |
Feet Design | Elevated feet for comfortable eating height |
Product Dimensions | 205 × 200 × 345 mm (L × W × H) |
Package Dimensions | 210 × 210 × 350 mm (L × W × H) |
Export Carton | 8 units per carton, 440 × 440 × 730 mm |
Net Weight (Single Bowl) | 1.6 kg |
Gross Weight (Single Bowl) | 1.8 kg |
Carton Gross Weight | 16 kg (8 units, single bowl) |
Wi-Fi Requirement | 2.4 GHz (802.11 b/g/n) |
Operating Temperature | 0°C – 40°C (indoor use only) |
13. Important Notes & Precautions
13.1 Before First Use
- Wash the stainless-steel bowl, hopper, and food outlet components with mild detergent and warm water before first use. Dry thoroughly.
- Download the Xindong Smart Home APP from the Apple App Store or Google Play Store. Register an account and follow the in-app pairing instructions.
- Ensure your smartphone is connected to a 2.4 GHz Wi-Fi network during setup. The feeder does not support 5 GHz Wi-Fi.
- Use only dry kibble with a diameter between 3 mm and 18 mm. Do not use wet food, raw food, or treats with irregular shapes.
13.2 Power & Adapter
- The feeder is powered via USB-C at 5V/2A. A 1.5 m anti-bite braided cable is included in the package.
- A power adapter (wall plug) is NOT included. Customers must use their own 5V/2A USB adapter, commonly used for smartphones and tablets.
- For backup power, install 3 × D-size (LR20) alkaline batteries in the battery compartment. Batteries are NOT included.
- During battery-only operation, the APP, camera, and remote feeding functions are disabled. Only pre-programmed scheduled meals will dispense automatically.
13.3 Maintenance & Cleaning
- Clean the stainless-steel bowl daily to prevent bacteria buildup. The bowl is dishwasher-safe.
- Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners or solvents that may damage the matte finish.
- Empty and clean the hopper every 2–3 weeks, or whenever changing kibble brands/flavors, to prevent stale food residue and oil buildup.
- Check the food outlet and dispensing mechanism regularly for any blockages, especially with larger or irregularly shaped kibble.
- Do not immerse the main unit (motor, camera, electronics) in water. The main unit is not waterproof.
13.4 Safety & Usage
- This product is intended for indoor household use only. Do not expose to rain, moisture, or extreme temperatures.
- Keep the USB cable out of reach of pets to prevent chewing damage. The included braided cable is anti-bite, but supervision is still recommended.
- Do not place the feeder near heat sources, direct sunlight, or humid areas such as bathrooms.
- The feeder is designed for cats and small-to-medium dogs. Do not use for other animals without consulting the manufacturer.
- If the dispensing mechanism makes unusual noises or fails to dispense food, unplug the device and check for blockages before contacting support.
- This device is not a toy. Keep children from inserting fingers or objects into the food outlet or dispensing mechanism.
13.5 Connectivity
- The feeder requires a stable 2.4 GHz Wi-Fi connection for smart features. It is not compatible with 5 GHz Wi-Fi networks.
- If the feeder goes offline, scheduled feeding plans stored on the device will continue to execute. Remote features will resume once the connection is restored.
- Multiple family members can access the same feeder through the APP's device-sharing feature.
- The APP supports feeding history logs, allowing owners to review every dispensed meal with timestamps.



